Why doesn't CWD offer a low-income rate program for customers?

The current state law, as modified by Proposition 218, prohibits us from collecting from any customer more than the amount required to provide water service. By providing a reduced rate other ratepayers would subsidize the low "reduced rate" ratepayers. Those paying the subsidy would be paying in excess of the cost of service to their parcel, which is in violation of Prop. 218. This prevents CWD from offering a low-income rate program or a Customer Assistance Program (CAP).

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1. How is the cost of my water bill calculated?
2. When will I receive my water bill?
3. When is payment for my water bill due?
4. Can I change my billing zone or request special bill dates?
5. Why does CWD charge for water?
6. Why doesn't CWD offer a low-income rate program for customers?
7. Do you have any assistance programs?
8. How do I start/service for buyer/seller?
9. Why did CWD install meters, and are meters installed on all service connections within the District?
10. How often does CWD read my water meter?